Our contact details
Sadies Dog Rescue
Unit 1 The Cam Centre, Wilbury Way, Hitchin SG4 0TW
info@sadies-dog-rescue.co.uk
What type of information we have
We currently collect and process the following information:
Personal identifiers, contacts and characteristics (for example, name and contact details)
How we get the information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
Sign-up for news and information about our campaigns
Shop Purchases
Adoption Application
Foster Application
Guardianship Application
Volunteer Application
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information may include:
Your consent. You are able to remove your consent at any time where applicable. You can do this by contacting info@sadies-dog-rescue.co.uk
We have a contract with you.
We have a vital interest in you
We have a legitimate interest in you
What we do with the information we have
We use the information that you have given us in order to
Share requested information with you (eg newsletters)
Process applications for fostering/adopting our animals
Fulfill shop purchases
Recruit you as a volunteer
Respond to enquiries
Provide you with news and campaigns that may interest you
How we store your information
Any information provided to us is securely stored
For successful applications to foster or adopt an animal we will keep information provided by yourself for as long as we have a relationship with you as an adopter/fosterer of one of our dogs or cats. Data will be retained at least for the the lifetime of the animal +3years in order that welfare and courtesy checks can be made.
We keep information provided for unsuccessful foster/adoption applications for 3 years, unless you request removal prior to this. This enables us to process any future applications to us quickly in the future.
For shop purchases we keep a record of name, address and purchases details in order that we may follow up any queries regarding your orders in the future. We hold no data relating to payment (eg credit or debit card details) and uses Stripe secure and encrypted payment system to process these
Data provided for applications for Guardianship is kept for as long as you are a Guardian in order that you can be updated as to the welfare of your sponsored animal.
Information you have provided to opt into our news updates will be used to provide you with news and information about our organisation until you ask to be unsubscribed.
Volunteer applications are kept for as long as you are volunteering with the oragnisation, plus any additional time dependent on whether you may hold information necessary to the running of the organisation.
In all of the above circumstances we will only ever hold necessary information relevant to the reason it is being held.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal data in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at info@sadies-dog-rescue.co.uk
How to complain
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
